Aldrich Solutions

thoughts on e-commerce, asp.net, hosting, customer service, and good business

Customer Service: NOT OPTIONAL

Posted by haldrich
Funny thing happened to me recently. We to a restaurant that we've been to many times. The food is always good, the service is friendly. So when some friends came to town, what better thing to do than treat them to our restaurant hideaway.More...
Posted on: 3/14/2010 at 3:51 AM
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Categories: General
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What's in a name?

Posted by haldrich

Did you ever stop to consider if you're using the "right" domain name?

Many times, we think that we must use a name that matches the company name, or a name that we're known by.More...

Posted on: 2/14/2010 at 3:47 AM
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Categories: General | Web Optimization
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I'll Only Lose ONE Day!

Posted by haldrich

Do these words sound familiar to you?
As a consultant working with a variety of clients, I've heard these words almost as a mantra.  When discussing data backup, the conversation almost always includes these words...

I recently received a phone call that sent chills down my spine.
It started with the words "Heath, Last night BEFORE our backup ran, we had a system failure".

More...

Posted on: 5/30/2009 at 4:37 AM
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Categories: General | Backup
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