Have you ever been on a tour (maybe Washington DC), and came away feeling like it was the best two hours you've had in a long time? Encouraged by this experience, you sign up for another tour the next day and feel like it will never end...

Is your website leaving money on the table?

When users visit your website, they have come there with an intent.  Some want to find out who you are, some want to find out what you sell, others may just want a phone number.

Your website is more than just a pretty face on the Internet.  Your site is one of your top recruiting tools for new and existing customers.  Give your customers a great online experience, or they will jump ship... taking their business with them.